Job Description

About Us

For more than 68 years , our organization has proudly partnered with over 40,000 labor unions and associations across North America - including groups within the NFL, NBA, and MLB - serving over 5 million members and growing. With more than $58.9 billion of coverage in force and an A+ Superior financial strength rating from AM Best, we've earned a reputation for trust, stability, and long-term reliability.

Union members turn to our programs because traditional workplace benefits are often reduced or lost after retirement or career changes. Our mission is to ensure that working families have permanent, dependable protection that lasts a lifetime.

Recognized as one of the top workplaces in North America , we've earned multiple Best Workplace Awards (2017-2019) and were ranked among Forbes' Top 25 Happiest Companies to Work For .The Position

You'll play a key role in helping union members understand and access the benefits they've requested. Through education, communication, and personalized service, you'll ensure every family receives the support and protection they deserve.

Your daily responsibilities will include:

• Handling inbound and outbound calls to schedule and conduct appointments.
• Presenting benefit programs in a professional and engaging manner.
• Completing digital forms, paperwork, and documentation accurately.
• Maintaining quality control and compliance standards.
• Participating in leadership training and professional development opportunities.

What We Offer

• Weekly advances and bonuses - First-year average income around $55K+
• Long-term career growth with advancement opportunities
• Flexible scheduling - set a routine that fits your lifestyle
• Remote work from home - complete flexibility and independence
• Residual income potential - earn ongoing income from past performance
• Comprehensive health benefits - medical, dental, and life coverage
• 1-on-1 mentorship and training to help you succeed
• All-expenses-paid annual trips to destinations such as Puerto Rico, Cancun, Disney, Las Vegas, and the Bahamas

Qualifications

• Strong communication and time management skills
• At least 18 years of age
• High school diploma (college education preferred but not required)
• Customer service or retail experience is an asset
• Comfortable working remotely using digital tools and video platforms

Job Tags

Permanent employment, Remote work, Flexible hours

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