Job Description

Job Description

Job Description

HealthWorks for Northern Virginia is a non-profit Federally Qualified Health Center (FQHC) serving the medically underserved and uninsured populations of Northern Virginia. We provide quality medical, dental, and behavioral health care to all ages who might not otherwise be able to afford it. For more information about who we are and what we do, please visit

Work Life Balance, Competitive Salary and Benefits package includes a 401K Retirement Plan, Medical, Dental, Vision, Group Life, STD, LTD; Paid Time Off and 10 Paid Holidays.

HealthWorks is a mandatory flu vaccine organization.

Pay - $20/h

Bilingual English & Spanish required.

Definition

As an integral member of the care management team the Community Health Worker (CHW) will have the opportunity to make a profound impact on the lives of people living with complex and/ or chronic conditions, many of whom also face multiple barriers accessing care and need support to succeed with achieving health care goals. This position requires flexibility and may vary from day-to-day to meet members where they are. Outreach methods may vary based on the needs of the organization and may include telephonic or in person in a variety of potential settings such as but not limited to, the community, home, facility, or health center.

Roles & Responsibilities

• Serves as a cultural advocate and community connection point for community residents and HW patients around HW services and community opportunities.
• Work with the Care Coordination team to provide additional support to address inequities related to social determinants of health such as transportation, food insecurity, housing, public benefit eligibility, education and other related barriers.
• Assist in identifying creative solutions to patient barriers and needs that may require innovative thinking to locate the appropriate resource(s).
• Empower HW patients to navigate HW services and partner healthcare systems independently through coaching patients to become advocates for their own care, how to self-navigate healthcare systems and model behaviors such as checking on appointments or arranging assistance.
• Advocates for patients when interacting with healthcare systems and partner services.
• With other HW staff, help to design and distribute targeted outreach materials which promote HW’s services.
• Attend and represent HW services at community meetings and events in settings such as nonprofit community-based organizations, faith-based ministries, public schools, and other community-based organizations while providing culturally appropriate information through use of outreach materials and other avenues as appropriate.
• If, during outreach activities, individuals request assistance with a HW process or service, take details and ensure this information is conveyed in writing, in a timely manner, to the appropriate HW staff person.
• Evaluate effectiveness of community events and outreach materials.
• Provide input and recommendations to HW staff regarding barriers to care and how to address equity challenges.
• Use professional knowledge to promote good judgment, decision making and outreach skills.
• Compile reports on outreach activities as requested.
• Serve on community resource/safety-net providers groups.
• Attend relevant continuing education events and training as identified and approved by direct supervisor.
• Identify and stay up to date with referral resources.
• Perform other related duties as assigned.

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